Contact Tiranga Lottery

Reach us

Have a question about your Tiranga Lottery account, a missed game result, or a pending withdrawal? Getting in touch is simple. We offer two direct digital support channels, email and in-app chat, so you never have to wait long for a clear answer.

• Email: [email protected], best for detailed queries such as payment discrepancies, KYC document issues, or bonus disputes. Attach relevant screenshots to help our team resolve your case faster.
• In-app chat: Open your Tiranga Lottery account, tap the chat icon, and type your question. The chatbot handles routine queries instantly, balance checks, game rules, UPI linking for PhonePe, GPay, or BHIM, and flags complex issues directly to a live agent.

Office hours

Our automated in-app chat assistant runs 24 hours a day, 7 days a week, giving you instant answers at any hour, whether it is 2 AM on a weekday or a Sunday afternoon.

Live human agents are available Monday to Sunday, 9:00 AM to 9:00 PM IST. If you reach out outside these hours, the bot logs your query and an agent follows up at the start of the next shift. Email responses are typically delivered within 24 hours. For urgent payment issues, such as a PhonePe or GPay transaction that has debited but not yet credited to your wallet, in-app chat during agent hours is the fastest route to a resolution.

Online-only support

Tiranga Lottery is a fully digital platform operating exclusively online. There is no physical office, branch counter, or walk-in location anywhere in India. Do not travel to any address claiming to represent us, all legitimate support is handled through our official email and in-app chat only.

This digital-first model means faster resolutions: no paperwork, no queues, and no postal delays. Our online support team manages everything securely and efficiently from the moment you send your message.