Contact Tiranga Lottery

Reach us

Have a question about this guide, a correction to report, or feedback on our Tiranga Lottery coverage? Our editorial team is happy to help with anything about this site's content. We are an independent guide, not the operator, so account, registration, deposit, withdrawal, bonus, and payment-dispute issues are handled by the operator's official platform rather than by us. Reach the right channel below:

• Email this guide (editorial only): [email protected] for feedback, corrections, and questions about our coverage; send your query anytime and typical response time is within 24 hours. We cannot access or act on any Tiranga Lottery account.
• The operator's in-app chat: For account or payment matters, open the official Tiranga Lottery app, tap the chat bubble icon at the bottom-right corner, describe your issue, and the operator's support assistant connects with you directly. This is the fastest channel for payment queries related to PhonePe, GPay, or BHIM transactions.

For withdrawal issues, always quote your UTR number to the operator's support so their agents can trace the payment instantly.

Office hours

The platform's support runs on a two-tier model, giving players coverage at every hour of the day:

• Automated in-app chat, 24/7: The platform's chatbot handles common questions instantly, checking ticket results, understanding deposit steps via PhonePe or GPay, or reviewing withdrawal timelines, with no waiting, any day of the week.
• Live human agents, Monday to Sunday, 9:00 AM to 9:00 PM IST: Real team members manage complex issues such as failed UPI payments, account verification delays, bonus credit disputes, and result discrepancies during these hours.

Messages or emails received outside agent hours are logged immediately and addressed from 9:00 AM IST the following morning. Average email response time is under 24 hours on regular days.

Online-only support

Tiranga Lottery is a 100% digital gaming platform operating exclusively online across India. On the operator's side, all customer support is delivered through email and in-app chat, with no physical office, no walk-in service counter, and no postal or street address. Players from Mumbai, Delhi, Bengaluru, Kolkata, or anywhere else in India reach the operator's support through the same online channels without needing to visit any location.

This online-first model means faster resolutions: no appointment queues, no travel, and no waiting rooms. For a BHIM payment that did not reflect, a ticket-purchase error, or an account-access problem, the operator handles it digitally, typically within one business day. As an independent guide, we can only point you to the right channel, we cannot resolve account or payment matters ourselves.